You can open a new account online through our website or visit your nearest branch with valid ID and address proof. The process is simple and takes only a few minutes.
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Faq’s
Faq’s
Read Questions & Answers
Categories
Wide range of topics to address common queries.
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01How do I open a new account?
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02How can I check my account balance?
Check your balance anytime through our mobile app, internet banking, ATM, or by signing up for SMS alerts.
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03Is online banking secure?
Yes, our online banking platform is protected with the latest encryption and multi-factor authentication to ensure your data and transactions remain secure.
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04What is the daily ATM withdrawal limit?
Daily ATM withdrawal limits vary by account type. Typically, the limit ranges from $500 to $2,000 per day. You can view your limit in the mobile app or by contacting support.
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05How do I apply for a loan?
You can apply for a loan online through your internet banking dashboard or visit a branch. Required documents include income proof, ID, and address verification.
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06Can I access my account while traveling abroad?
Yes, you can access your account from anywhere using our secure mobile app or online banking platform. Ensure international access is enabled in your settings.
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07How do I report a lost or stolen card?
Immediately block your card via our mobile app or call our 24/7 helpline. A replacement card can be requested and will be delivered to your registered address.
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08How can I update my contact details?
You can update your phone number or email by logging into internet banking or visiting your nearest branch with a valid ID.